Foreign Patient Pathway

Saigon ENT Hospital

This page explains how foreign patients can access care at Saigon ENT Hospital, step by step. Our goal is to make your visit clear, predictable, and comfortable.

1. How to Book an Appointment

Foreign patients may book an appointment in advance or on the same day.

1.1 Best Option

1.2 Other Options

For faster support, please send:

• Your name
• Main symptoms
• Preferred date and time
• Insurance details, if applicable

2. What to Expect During Your Visit

2.1 Arrival

• Our staff will assist you at reception
• English support is available

2.2 Consultation

• You will see an ENT specialist
• Examination may include endoscopy when needed
• Findings are shown and explained clearly on a screen

2.3 Tests and Treatment

• Same-day tests when possible
• Clear explanation of diagnosis and treatment options

2.4 Before You Leave

• A clear care plan is provided
• Costs are explained
• Follow-up is discussed if needed

We do not rush consultations.

3. Languages Spoken

Medical explanations are provided in clear, simple English.

4. Pricing Style

• Services are self pay
• Price ranges are explained before treatment
• No hidden charges

You will know what to expect before any procedure.

5. Insurance and Direct Billing

Saigon ENT Hospital accepts international insurance.

5.1 Direct Billing

Direct billing may be available, depending on:

• Insurance company
• Policy coverage
• Type of service

Eligibility is checked before treatment.

5.2 If Direct Billing Is Not Available

• You pay first
• We provide:
  • Medical reports
  • Invoices
  • Supporting documents

These can be used for insurance reimbursement.

Please bring:

• Passport
• Insurance card or policy details

Insurance information may be sent in advance for pre-check.

6. Location and Transport

Saigon ENT Hospital
Ambulatory care / Outpatient department:
6 Trinh Van Can Street, Ben Thanh Ward, Ho Chi Minh City

The hospital is easily accessible by:

• Taxi
• Ride-hailing services

Google Maps:
Phòng Khám Chuyên Khoa Tai Mũi Họng Sài Gòn – Thuộc Bệnh viện Tai Mũi Họng Sài Gòn

7. Care Beyond ENT When Needed

We are part of the same healthcare system as Saigon International General Hospital.

If care outside ENT is required, our sister hospital can support:

• Internal medicine
• Pediatrics
• Imaging and laboratory tests
• Emergency or inpatient care

Medical records and referrals are coordinated within the same system to ensure continuity of care.

8. Book an Appointment

If you are a foreign patient and need ENT care in Ho Chi Minh City, we are here to help.